TESTIMONIALS 

Once you get to know us we are sure you will trust us, before then please listen to what our current Healthcare professionals have to say!  
Your feedback is always welcome on our service and we encourage anyone who works with us to feedback their experience. 
 

ATTENTION TO DETAIL 

"Professional service that provides attention to detail and matching the right person to the right job, with excellent support from interview to securing and sustaining a contract." 
K.R.  
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EXTRA SPECIAL TOUCH 

"Whilst I have been using Mercia Social Care staff for our home, I have always found your staff to be competent, hard working, willing and I have always found your staff have interacted exceptionally well with our service users.  
 
The staff from Mercia Social Care are very passionate about ensuring the service users have that extra special touch which to me is very important. The staff are very easy going and interact very well with our staff team. I would have no hesitation at all to carry on using the staff from Mercia Social Care." 
Manager - Elderly Care Home 
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THE BACKBONE TO MY SUCCESS 

“Mercia recruited me some years ago and since then the team have been the backbone to my success. I've always felt that they were contactable and truly listened to what I wanted to do in my career choices. They would then would pull out all the stops to match me with the roles I was best suited to do and would want. 
 
I believe that knowing the team they really do have my best interests at heart which allows me to go into any interview knowing that the groundwork of selecting the right fit for me has already been done.” 
J.M. 
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GO ABOVE AND BEYOND 
 
"The service that you provide is absolutely outstanding and you should be proud of this. 
 
The staff that you provide are of the highest standard, suitably qualified and have the correct attitude needed to work in this environment. 
 
The service that we receive is a very personal service and you go above and beyond to give us a quick response and provide us with the staffing needed even at short notice." 
Manager - Mental Health Care Home 
 
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PROFESSIONAL, APPROACHABLE 

"Mercia Social Care is a very professional, approachable company who has helped me massively with finding contracts and supporting me throughout them. I also find the team to be very pleasant and will always help with any support needed, They are a good team. 
M.H.  
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ALWAYS AVAILABLE WHEN SUPPORT IS REQUIRED 

“Mercia found me my first SW agency role and I have not been without work since, they are committed in meeting my requirements when I am changing roles and is always available when further support is required. It is very apparent when speaking with the team they are person centred, friendly with excellent communication skills along with a great sense of humour and I would highly recommend them to anyone seeking to secure a post as a local worker.” 
A.S. – Team Manager 
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FRIENDLY, COURTEOUS AND VERY EFFICIENT 

“The Mercia team has not only a knowledge and understanding of social work as profession but of my own individual career history and requirements; they are always mindful of my aspirations and personal interests. I would happily recommend Mercia to colleagues at all levels. 
 
I have always been made to feel part of the team; safe in the knowledge that someone will answer my call and listen if I need help and advice. 
As a Social Worker it is important that I feel supported; Craig has always gone the extra mile to ensure that I am happy in my locum role. The compliance procedure was quick and painless compared to other agencies I have worked with. 
 
All the staff at Mercia are friendly, courteous and very efficient. Any queries I've had have always been resolved in a timely manner. I would highly recommend them to anyone considering locum work.” 
L.C. 
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GO THAT EXTRA MILE TO BE SUPPORTIVE 

“The Mercia team always made time to get to know me as a person to ensure they were able to find me the most suitable high quality Social Work position. 
They have always been available and go that extra mile to be supportive if ever I had concerns however small they seemed to me they listened. 
I recommend Mercia Recruitment for their professionalism, friendly, consistent and reliable approach to obtaining the right social work post.  “ 
J.H. - Senior Social Worker 
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GO THAT EXTRA MILE TO BE SUPPORTIVE 

“The guys at Mercia are very approachable and always uplifting in the conversationswith you. They are motivating when I have an issue and always available to give sensible advice. Nothing is too much effort for them and they have always been consistent in sourcing excellent placements for me - having got to know me and what my skills are. The team is always friendly and ready to sort issues. Payments are always punctual. I am proud to pass his details on to others as I cannot recommend them enough. ” 
P.N.  
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ALWAYS DELIVERED WHAT YOU PROMISED 

“I would like to say it has been very refreshing to work with a Care provider that speaks honestly and that I can rely on. You have always delivered what you promised and allowed me to trust what you say and believe that you will strive to provide the best opportunity available to me, this has set you apart from other agencies who make lots of promises but deliver very little.” 
O.D.  
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THE PERSONAL TOUCH IS INVALUABLE. 

"I have always found Mercia to be the utmost professional, being there when I needed help and guidance to get new posts and supportive.  
I look forward to many more years in dealing with Mercia Social Care. The personal touch is invaluable, so lacking in many other providers" 
E.C.  
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